Ignition LiveSearch

One script on the site you already have

The Dual-Action UI ships as a plug-in. It works with your catalog, your search stack and your styling — and it does not ask you to change any of them.

Getting started

What it takes to run it

Most retail technology asks you to migrate something. This does not. LiveSearch attaches to controls that already exist on your pages and reads the catalog you already publish.

  1. Add the script

    One tag on your product and results pages, plus a single line of configuration.

  2. Connect the catalog

    So the options mean something — a feed, an API, or whatever you already expose to your search provider.

  3. Style it as your own

    The menu inherits your storefront's look. To a shopper it reads as part of your site, because it is.

  • Never an empty result set. An option is only offered if it leads somewhere.
  • Built from the item in view. Options are generated for the exact product being rejected.
  • Nothing is taken away. The ordinary behavior of every control is preserved.
Under the hood

What sits behind the script tag

Six pieces. Only the first one runs on your site; the rest are ours to operate.

Runtime

LiveSearch plug-in

The browser-side script. Attaches to the controls you already have, renders the options, and hands each choice back. This is the only piece that touches your site.

Runtime

Menu, Signals and Config APIs

A multi-tenant web service. The plug-in asks it what options to show, reports what was chosen, and picks up per-retailer configuration.

Runtime

AI engine

Generates candidate options from the item being viewed, then ranks and personalizes them. It gets sharper as signal accumulates.

Data

Signal store

Every choice, stored as a labeled first-party record against the item, the reason and the outcome — yours, exportable, and not shared with anyone.

Onboarding

Catalog sync

Reads your product data so the options mean something. Runs once to get started, then keeps pace as the catalog changes.

Onboarding

Admin portal and dashboard

Where your team tunes what the menus offer and reads what shoppers have been saying.

Your side of it

The report nobody else can produce

Analytics tells you where shoppers dropped off. Session replay shows you what they did. Neither tells you what they wanted. Because LiveSearch collects the reason directly, the retailer-side view is a straight readout rather than an inference.

The same feed exports into whatever you already run — personalization, merchandising, remarketing, or your own models.

  • Why shoppers leave

    Reasons ranked by frequency, so you can see what is actually costing you conversions.

  • Which products get rejected

    The items shoppers open and abandon most, and the reason attached to each.

  • How price-sensitive they are

    Where in your catalog "too expensive" appears, and at what price points.

Working together

Three ways to put it to work

One technology, matched to how each kind of customer buys.

Discuss a fit
Small and mid-size retailers

SaaS subscription

A sales-optimization plug-in distributed through no-code platforms and their app marketplaces. Tiered subscription, priced by catalog size and traffic.

Large retailers and platforms

Enterprise license

The same plug-in deployed directly — or the underlying IP licensed to teams who prefer to build their own implementation. Annual fee scaled to GMV and traffic.

Software companies serving retail

IP licensing and royalties

License the patent portfolio and embed Dual-Action UIs directly into the products you already sell to retailers.

Tell us where it would fit

Retailer, platform, or software company — the shape of the conversation changes, but the starting point is the same.